Last updated: 17 August 2026
Hullu Poro Oy
Business ID: FI2458663-2
Palosaarentie 30
FI-99140 Köngäs
Finland
Phone: +358 16 6510 500
Email: sales@elvesvillage.fi
Website: www.elvesvillage.fi
Personal data is processed for the purposes of:
protecting the safety of persons and property
We may process the following categories of personal data:
camera surveillance image and video recordings, including related time and location data
We only process personal data that is necessary for the purposes described in this Privacy Policy.
Personal data may be collected from:
recordings generated by Hullu Poro Oy’s surveillance cameras
Personal data is processed on the basis of:
Camera surveillance is based on the legitimate interests of the data controller, including ensuring the safety of persons, protecting property, and investigating incidents, misuse and suspected criminal activity.
Personal data may be processed by trusted service providers that support our business operations, including:
Personal data is processed only to the extent necessary for providing our services.
We do not sell personal data to third parties.
Personal data may be disclosed to competent authorities where required or permitted by law.
Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable legislation.
ElvesVillage.fi uses cookies to ensure website functionality, improve user experience, analyse website traffic and support marketing activities.
The website uses:
Google Analytics 4 helps us understand how visitors use our website. The service may collect information such as browser type, device information, IP address, website interactions and approximate geographic location.
Meta Pixel is used to measure and improve the effectiveness of advertising campaigns on Facebook and Instagram.
Users can manage cookie preferences through their browser settings or the website’s cookie consent tool.
ElvesVillage.fi uses the Travelbot Ämmi chatbot to provide automated customer service and assistance.
The chatbot processes conversation content and technical information necessary for providing the service. Names, email addresses, telephone numbers and other direct personal identifiers are not stored.
Technical identifiers are processed in a pseudonymised form. Chat conversations are automatically deleted within 30 minutes after the conversation has ended.
Anonymous and aggregated data may be used to improve the chatbot and customer service experience.
Data processing primarily takes place within the European Union. If external artificial intelligence or language model services are used, data processing is carried out in accordance with the safeguards required by the General Data Protection Regulation (GDPR).
Accommodation and service reservations made through ElvesVillage.fi are processed using the Vitec Hotellinx Cloud reservation system.
Reservation-related processing may include customer contact details, accommodation information, billing details and payment-related information necessary for managing reservations and providing services.
Hullu Poro Oy may use recording camera surveillance in properties under its management, including indoor areas, yards and parking areas.
The purpose of camera surveillance is to ensure the safety of customers, employees and other persons on the premises, protect property, and prevent and investigate damage, misuse and suspected criminal activity.
Camera surveillance may involve the processing of image and video recordings of persons present in monitored areas, together with related time and location data. Camera surveillance is indicated by appropriate signage in monitored areas.
Access to recordings is restricted to Hullu Poro Oy employees or service providers whose duties require access. Recordings may be disclosed to competent authorities when necessary, for example for the investigation of suspected criminal offences or damage.
Camera recordings are retained only for as long as necessary for the purposes of surveillance. If a recording is required for the investigation of an incident, suspected offence or other exceptional situation, the relevant recording may be retained for as long as necessary to handle the matter.
Under applicable data protection legislation, you have the right to:
Requests concerning personal data may be submitted to:
sales@elvesvillage.fi
Personal data is processed in secure systems and protected by appropriate technical and organisational measures designed to prevent unauthorised access, disclosure, alteration or destruction.
Camera surveillance recordings are protected against unauthorised access, and access rights are limited to persons whose duties require the processing of the recordings.
Hullu Poro Oy reserves the right to update this Privacy Policy when necessary. The latest version will always be available on the ElvesVillage.fi website.